Skip to Content

Here when you need us.


Need more support?
submit a ticket now

Frequently Asked Questions

Here are some common questions about our company.

Fiber Internet uses fiber-optic cables to transmit data using light. This allows for high-speed and stable internet connectivity, making it suitable for streaming, video calls, online classes, work-from-home setups, gaming, and multiple connected devices.

DSL (Digital Subscriber Line) uses copper telephone lines to deliver internet service. Compared with fiber, DSL generally offers lower speeds and can be more affected by the distance between the subscriber and the telephone network equipment.

Wireless Internet uses radio signals rather than a physical fiber or telephone cable for the connection, such as through LTE or fixed wireless technology. Its performance can vary depending on signal strength, network congestion, location, and other environmental factors.

In simple terms:

Fiber = high-speed connection through fiber-optic cables

DSL = internet through copper telephone lines

Wireless = internet delivered through radio signals

Fiber is designed to provide fast and stable connectivity, especially when multiple devices are connected at the same time.

MTC has started rolling out fiber across key areas in Mati. You can message us with your barangay and street name, and we’ll

check availability right away.

It depends on the plan you choose! 😊 Here are our available fiber internet plans:

🏠 RESIDENTIAL FIBR — 36-MONTH CONTRACT

FIBR 1399 — 80 Mbps

• Ideal for 3–5 users

• Great for streaming, online classes, work-from-home, and gaming

FIBR 1499 — 100 Mbps

• Ideal for 4–6 users

• Best for multiple devices, heavy streaming, and home offices

🏢 REGULAR BUSINESS — 24-MONTH CONTRACT

USWAG 2399 — 90 Mbps

• Recommended for up to 10 users

• Great for small offices and startups

USWAG 3399 — 130 Mbps

• Recommended for 15–20 users

• Designed for growing businesses with higher data needs

💼 BUSINESS WITH STATIC IP — 24-MONTH CONTRACT

MTC BIZ 6599 — 100 Mbps

• Ideal for 20–25 users

• Includes Static IP

• Suitable for servers, CCTV, remote access, POS systems, and other business applications

MTC BIZ 7599 — 150 Mbps

• Ideal for 25–30 users

• Includes Static IP for enhanced business operations

📶 Need help choosing a plan? Just tell us how many users and devices you have, and we'll help you find the plan that fits your needs.

You can apply through either of the following:

🌐 Online: Visit our website at https://www.matitel.ph/ and submit your application.

🏢 In Person: Visit the MTC Office at 1343 Limatoc St., Brgy. Central, Mati City and our team will assist you with your application.

Installation fees vary depending on the MTC plan you choose. The following are our regular installation rates:

  • RESIDENTIAL FIBR PLANS — 36-month contract

    ₱3,500 installation fee

  • REGULAR BUSINESS PLANS — 24-month contract

    ₱3,500 installation fee

  • BUSINESS PLANS WITH STATIC IP — 24-month contract

    ₱5,500 installation fee

Looking for a promo? We also have ongoing Fiber Plan promos that may come with special rates or offers. Feel free to check our Promos page, or ask our representative to walk you through the available Fiber Plan promos and help you find the offer that fits your needs.

 

A modem/router will be provided upon installation. This remains the property of MTC and must be returned if the subscription is

canceled before the contract ends. However, once you complete your contract term and choose to terminate your plan, the

modem becomes yours.

Once your application is approved and the area is fiber-ready, installation usually takes 3–5 working days.

We're always ready to help! 📶 Our support team will assist you in checking and resolving your connection concern. 

For technical assistance or connection concerns, you may contact us through:

📱 0945-104-7765

☎️ (087) 388-3387

Yes, MTC makes it easy to upgrade or downgrade depending on your needs. Just give us a quick call or visit our office. 

Our current plan offerings have the following contract periods: For the applicable installation fee and other charges for your preferred plan, please contact our team for assistance. 

🏠 RESIDENTIAL FIBR PLANS

• 36-month contract

🏢 REGULAR BUSINESS PLANS

• 24-month contract

💼 BUSINESS PLANS WITH STATIC IP

• 24-month contract

Let us know at least 7 days before you move. If your new area is covered, we can transfer your connection. 

 You can pay at our office, through GCash, PayMaya, bank transfer, or at partner payment centers like Bayad Center.

Yes! All our fiber plans are unlimited and unthrottled, perfect for all-day use without worrying about data caps.

You may cancel any time, but early termination fees may apply. Computation is subscription fee times 3.